Incorrect items in your delivery

Delivery order got mixed up? Let's have a look!

I placed the delivery via the Joe App.

Please use the contact form to contact our Care Team. 

Your order receipt 

A description of the issue 

Photos (if possible) 

Our team will review the order and help resolve the issue as quickly as possible.

I placed the delivery via a delivery partner.

If you have placed your order via a third-party delivery service such as Uber Eats, Deliveroo, Wolt, etc. Please contact the delivery platform’s support team directly. 

Since the order and payment are processed through their platform, they are able to review the order and assist with refunds or replacements.