App, JOE Cards and Offers
- HOW DO I REDEEM MY YELLOW GOLD CUP OR PINK DIAMOND HOODIE REWARD?
- QUICK FIXES FOR SLOW APP PERFORMANCE AND LOGIN ISSUES
- HOW DO I CHANGE THE MARKET (COUNTRY) IN THE APP?
- HOW DO I MANUALLY SELECT MY JOE CARDS?
- PINK DIAMOND 5 x MONTHLY COFFEES
- HOW DO I PRE-ORDER?
- HOW DO I PAY WITH THE APP IN STORE?
- HOW DO I CHANGE MY CONSENT SETTINGS?
- HOW CAN I GET A RECEIPT FOR MY CARD PURCHASE?
- HOW TO FIND YOUR RECEIPT IN THE APP?
- I AM HAVING TROUBLE LOGGING INTO MY ACCOUNT. WHAT CAN I DO?
- HOW CAN I ADD MY PHYSICAL JOE CARD INTO MY APP?
- WHAT ARE JOE CARDS, POINTS, AND TIER LEVELS?
- HOW DO I SCAN MY RECEIPT?
- I HAVE FORGOTTEN MY PIN CODE, HOW DO I RESET THIS?
- CAN I USE MY CARDS BOUGHT IN ONE COUNTRY IN ANOTHER COUNTRY?
- POINTS CYCLES AND TIERS – HOW DO THEY WORK?
- I HAVE RECEIVED A PROMOTIONAL EMAIL BUT I CANNOT FIND THE OFFER WHEN I OPEN THE APP, WHAT SHOULD I DO?
- HOW DO I RECEIVE MY REWARD AFTER MY FIRST PURCHASE?