The chat inbox feature has been removed from our app, and unfortunately, we are unable to process any previous requests made through the chat inbox. If you have any outstanding requests, please submit a new request with all the relevant details using the "Contact Us" tab, and we’ll be happy to assist you. Thank you for your understanding!
* Please note that historic chat logs are accessible to you when logging in to your account on our website. However, one month after the removal of the chat inbox, this information will no longer be available for both you and us.
The app chat logs will be available for Sweden, Norway, Finland, and Iceland until January 12th, 2025!
The app chat logs will be available for Belgium, France, Germany, Switzerland, and the Netherlands until January 21st, 2025!
The app chat logs will be available for Denmark and the United Kingdom until February 11th, 2025!
The app chat logs will be available for the US until February 22nd, 2025!
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