FAQ

App, JOE Cards and Offers

• HOW TO DOWNLOAD YOUR RECEIPT
• HOW DO I EARN POINTS WHEN USING JOE CARDS?
• HOW CAN I SHARE FEEDBACK ABOUT THE NEW APP?
• WHY IS THE LOYALTY PROGRAM CHANGING?
• HOW CAN I BOOST MY POINTS TO UNLOCK REWARDS FASTER?
• WHEN DOES MY LOYALTY LEVEL EXPIRE?

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Store information

• ARE RESTROOMS AVAILABLE AT ALL STORES?
• DO ALL OF YOUR STORES HAVE SEATING?
• DO YOU HAVE WIFI AT YOUR STORES?
• DO YOU OFFER DELIVERY?
• JOE AND THE JUICE STORES

Nutrition & Allergens

• CALORIES AND INGREDIENTS
• DO YOU SERVE ANY HALAL PRODUCTS?
• JOE & THE JUICE ALLERGENS

Contact us

• HOW CAN I CONTACT THE CUSTOMER CARE TEAM?
• I'VE NOTICED MY APP INBOX IS GONE. WHAT HAPPENS TO MY PREVIOUS REQUESTS?
• HOW TO CONTACT CUSTOMER CARE IN OUR FRANCHISE MARKETS?
• CAN I FRANCHISE JOE & THE JUICE?

Job Application

• INTERSHIP INQUIRIES
• JOB APPLICATION