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Interested in working for us? Please check out our Careers Page for more information and the latest opportunities. Apply here!

The chat inbox feature has been removed from our app, and unfortunately, we are unable to process any previous requests made through the chat inbox. If you have any outstanding requests, please sub...

Yes, all our stores offer free WiFi! Simply look for the network named "Joe and the Juice" on your device. No sign-up is required—just connect, and you’re ready to surf the web!

There are several reasons you might experience difficulty logging in. Here are a couple of common reasons for the issue: VPN:Some VPNs can interfere with login processes by masking your location or...

If you have visited one of our stores in a franchise market and need some assistance or have questions about your experience, we're here to help. Below, you'll find the key contacts for each market...

Yes!Kindly fill out the contact form, and if your request aligns with our current opportunities, our franchise team will be happy to get in touch. IMPORTANT:- Please include the number of stores yo...

Receipts with QR codes are for first-time users who want to sign up for the Joe & The Juice App. Take out your phone, open your camera, scan the QR, download the app, and start your Joe journey!

Go to the wallet section, where you will see a large button at the bottom of the page. Tap that button to scan the QR code on your physical card. That card should appear under “My cards” in your wa...

Please make sure you are using the latest version of the app. We have removed the requirement to have a pin code.  

JOE cards are country-specific. Since every country has its costs, taxes, and fees, a JOE card purchased in one location is only valid in that country. Thank you for your understanding!